HIPAA Notice of Privacy Practices (NPP)

Effective Date: May 20, 2024
Last Updated: September 18, 2025

This Notice describes how your Protected Health Information (“PHI”) may be used and disclosed, and how you can access this information. Please review it carefully.

1. Our Legal Duty

We are required by law to:

  • Maintain the privacy of your PHI.

  • Provide you with this Notice of our legal duties and privacy practices.

  • Notify you in case of a breach of unsecured PHI.

  • Comply with the terms of this Notice currently in effect.

2. How We May Use and Disclose Your PHI

We may use or disclose your PHI without written authorization in the following situations:

  • Treatment: To coordinate and manage your counseling and wellness care.

  • Payment: To bill and collect payment for services provided.

  • Healthcare Operations: For quality assessment, training, and administrative purposes.

  • Legal Obligations: When required by federal, state, or local law.

  • Public Health & Safety: To prevent or control disease, report abuse/neglect, or reduce a serious threat to health or safety.

  • Judicial and Administrative Proceedings: In response to lawful court orders or proceedings.

  • Law Enforcement: For authorized law enforcement purposes.

Any other use or disclosure of your PHI will require your written authorization. You may revoke an authorization in writing at any time, except where reliance has already occurred.

3. Your Rights Regarding PHI

You have the following rights regarding your PHI:

  • Access: Request to inspect or obtain copies of your PHI.

  • Amendment: Request corrections to your PHI if inaccurate or incomplete.

  • Accounting of Disclosures: Request a list of certain disclosures of your PHI.

  • Restrictions: Request limitations on the use or disclosure of your PHI.

  • Confidential Communications: Request communications in a specific manner (e.g., at a work address or by mail).

  • Paper Copy: Obtain a paper copy of this Notice, even if you agreed to electronic delivery.

4. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

  • Wholistic Care Counseling and Wellness
    wccandwellness@wccounselors.com
    361.500.0138

or with:

U.S. Department of Health and Human Services
Office for Civil Rights (OCR)
200 Independence Avenue, S.W.
Washington, D.C. 20201
Toll-Free: 1-877-696-6775

We will not retaliate against you for filing a complaint.

5. Changes to This Notice

We reserve the right to amend this Notice of Privacy Practices at any time. Revised versions will apply to all PHI maintained by us and will be made available upon request and posted on our website.

6. Contact Us

For questions regarding this Notice of Privacy Practices, please contact:

Wholistic Care Counseling and Wellness
wccandwellness@wccounselors.com
361.500.0138